Reply instantly, 24/7
Answer customer enquiries in real time using your business materials, even after business hours.
Founding Customer Offer · First 200 SMEs only
Your 24/7 smart assistant for SMEs in Malaysia and SEA. Reply instantly on your website and WhatsApp, capture leads, reduce repetitive workload, and hand over serious buyers to your sales or customer service team.
Launch Event Deal: Pay RM50 once, get a 1-month Boost trial, then lock Founding Customer pricing for 12 months while slots are available.
See offer detailsBuilt for SMEs, not technical teams
The message is simple: your customers get instant answers, your team gets qualified conversations, and your business stops losing enquiries after office hours.
Answer customer enquiries in real time using your business materials, even after business hours.
Let AI handle common WhatsApp questions and pass serious buyers to your team.
Collect names, contacts, interests, urgency, and buying signals before leads disappear.
Remove repetitive replies so your sales and service teams can focus on closing and supporting customers.
Support customers in their preferred language and expand your reach across Malaysia and SEA.
Use enquiry insights to improve sales, marketing, products, services, and follow-up strategy.
Exclusive launch conversion plan
Register during the launch event, experience the Boost plan during trial, then continue with Founding Customer pricing and extra AI reply quota for 12 months.
Register as a Founding Customer with a one-time RM50 fee.
Use the Boost plan for 1 month and see how many enquiries AI handles automatically.
Sign up during trial to lock pricing and receive extra AI replies for 12 months.
Simple subscription packages
Monthly plans are paid in advance. Annual plans encourage longer commitment with upfront discounts. Founding Customer pricing is limited to the first 200 SMEs.
Start with AI automating basic website enquiries.
Automate WhatsApp, capture more leads, and help your team close faster.
For growing businesses that need integrations, branches, and dedicated support.
Quota resets every billing cycle. Unused replies do not carry forward. When usage is high, the system can suggest upgrading or buying a top-up.
Key product differentiator
Smart WhatsApp AI helps you avoid missed enquiries while still giving your staff full control when a conversation needs human attention.
Customers get instant answers 24/7 from your website or WhatsApp, based on your business materials.
AI detects “talk to agent”, “call me”, “I want to buy/book”, complex questions, complaints, sensitive cases, or high-value leads.
The conversation is linked to the customer WhatsApp enquiry and assigned to your staff via API or shared inbox for follow-up.
Lead capture that sales teams can use
BizAssist AI captures useful customer details and buying signals, so no potential lead is buried inside a long chat thread.
Collects basic unstructured information such as name, contact number, and key message.
Included in LaunchCollects structured fields such as name, contact number, interest, and enquiry category.
Included in BoostAdds urgency and tags such as Hot Lead, Price Sensitive, Sales Enquiry, or Complaint.
Included in MaxFeature comparison
Compare each plan before sending the customer to the payment gateway.
| Feature | Launch | Boost ⭐ | Max |
|---|---|---|---|
| AI Knowledge Training | Up to 10 docs | Up to 50 docs | Unlimited |
| Monthly AI Replies | 1,000 | 5,000 | 15,000 |
| Team Access | 2 users | 5 users | 15 users |
| Website AI Assistant | Included | Included | Included |
| Smart WhatsApp AI + Human Handover | Not included | Included | Included |
| Multi-Language AI Support | 3 languages | 3 languages | Unlimited |
| Conversation Memory | 7 days | 1 year | Unlimited |
| Customer Insights Dashboard | Basic | Standard | Advanced |
| Lead Capture Forms | Basic | Smart capture | Smart + tagging |
| AI Replies That Match Your Brand Style | Not included | Included | Included |
| System Integration API | Not included | Limited | Full |
| Multi-Branch Support | Not included | Not included | Included |
| Support Level | Self-service | Priority | Dedicated |
Support model
Support is positioned to match the business stage: easy self-service for entry users, faster response for growing teams, and dedicated help for scaling businesses.
Prove value during trial
During the trial, use simple impact reporting to show enquiries handled, leads captured, and estimated admin hours saved. This makes the upgrade decision practical, not theoretical.
Simple commercial policy
Keep the policy short on the landing page, then pass the selected plan and billing term to checkout for proper payment handling.
Upgrades activate immediately. Customers pay only the prorated difference for the remaining subscription period.
Downgrades take effect at the next billing cycle or next annual renewal. No mid-cycle refund.
Monthly cancellation takes effect at the end of the current billing cycle and stops the next auto-billing.
First annual subscription has a 7-calendar-day money-back guarantee. After that, no cash refund; remaining value may be converted into credits subject to approval.
Top-ups, add-on users, third-party charges, setup/onboarding fees, WhatsApp/Meta conversation charges, consumed top-ups, and customised development work are non-refundable.
Common questions
These answers reduce friction before checkout and prevent support headaches later.
You pay a one-time RM50 launch registration fee and receive a 1-month Boost Plan trial. During the trial, you can sign up for the Founding Customer Offer while slots are available.
Yes. WhatsApp auto-reply and human handover are included in Boost and Max. Handover can happen when customers request an agent, ask to buy or book, need a call, submit a complaint, or ask something complex.
The system can suggest upgrading to a higher plan or purchasing an AI Replies Top-up. Top-ups are available at RM120 for +1,000 replies and RM500 for +5,000 replies.
No. Monthly quota resets every billing cycle and unused replies do not carry forward.
After payment is received, the system should auto-activate the customer account for the selected plan and access level.
Yes. Boost and Max include brand-style replies so the AI can respond in a professional, friendly, and sales-driven tone.
Start with the Founding Customer registration or select the package that matches your business growth stage.